Thank you for choosing Great lakes Gastroenterology PLLC.  We are committed to providing excellent, quality medical care for you.  As you are contracting our services, please understand that payment of your services is considered part of your treatment and responsibility.  The following is a statement of our Financial Policy, which we ask you to review.

  • Insurance

    Great Lakes Gastroenterology PLLC participates with most insurance plans.  Ultimately, however, it is your responsibility to determine whether or not we are a participating provider for your insurance carrier.  It is wise to contact your insurance company to verify our participation and to receive the best description of your policy coverage.

    You will be required to present all insurance cards and a photo ID at every visit.  If you do not have your  insurance cards, we may ask you to reschedule your appointment or leave a source of payment.

  • Co-Pays and Deductibles

    All Co-Pays and Deductibles are required to be paid in full at the time of service.  We cannot waive copays or deductibles, as this would be a breach of the  contract with your insurance carrier.  For Medicare patients it would be a federal violation and subject our practice to substanial fines. It is your responsibility to know  your office visit copay and deductible.  If we schedule you for a procedure, our financial staff will call your insurance carrier to check the coverage for your procedure, if there is any outstanding deductible or coinsurance  that has not been met, you will be required to pay the estimated amounts prior to your procedure.  Our experienced financial services staff is available to guide you with concerns regarding your insurance coverage.

  • Non Covered Services

    Most insurance carriers do not cover office visits or consultations for screening purposes.  You would be responsible for all charges that are not covered by your insurance carrier.

  • Private Pay

    Full payment is required on all office visits.  If we schedule a procedure,  our financial services staff will assist you with a payment arrangement.

  • Office Visit Appointments

    When you schedule your office visit  appointment ,  our  staff will ask for a day time number so that they will be able to contact you.  In the event you are unable to make your office appointment, we require 24 hours of advanced notice prior to your office appointment time.  We have several patients that are waiting for earlier appointments and your notifying our practice, should you be unable to make your appointment, enables someone else to use your time slot.  If you fail to notify our practice there will be a no show/cancellation fee of $50.00 per missed Office Appointment.  After 3 missed office or procedure appointments, the practice may elect to terminate our relationship with you the “Discharge” you from the practice.

  • Scheduled Procedures

    When you schedule your  procedure, our staff will ask for a day time number so that our nursing  staff at the  surgery center can contact you prior to the procedure.  In the event you are unable to make your appointment, we require 3 days (3 business days)  advanced notice prior to your procedure appointment time.  We have several patients that are waiting for earlier appointments and your notifying our practice, should you be unable to make your appointment, enables someone else to use your time slot.  We also have a preop nurse, procedure nurse, Endoscopy technician and recovery nurse available therefore if you fail to notify our practice there will be a no show/cancellation fee of $200.00 per missed Procedure Appointmentment (colonoscopy, endoscopy, liver biopsy, etc.) to help defray this cost.  After 2 missed  procedure appointments, the practice may elect to terminate our relationship with you the “Discharge” you from the practice.

  • Past Due Balance on Account

    Please be aware that if a balance on your account  remains unpaid after 60 days/ 3 billing statements,  we will refer your account to a collection agency.  Please call our financial office and our staff will assist you with a payment plan if needed.

    If your account has been turned over to a collection agency and/or has delinquent status, you will be required to pay all outstanding balances due before making any future appointments with our office. All subsequent appointments will require a $50.00 deposit in addition to copays. All remaining credit left on your account will be refunded within 10 business days of the claim processing date.

  • Returned Checks (NSF)

    In the event that we receive a returned check from your bank  for  insufficient funds, a $30.00 fee will be charged to your account.  We will required that all future services be paid with cash or credit card.

  • Pathology/Lab

    If a biopsy is taken during your procedure at GLEC, it will be sent to Aurora Labs  for processing.  If your insurance carrier requires that the biopies should be  sent to a specif lab, please  make the office aware of what lab you would need to have them sent to.  Other labs that we can send to are:   Lakeland Hospital or Quest Diagnositics

    If a biopsy is taken during your procedure at Lakeland’s  Outpatient Center , it will be sent to Lakeland labs for testing.  If your insurance carrier requires that the biopies should be  sent to a specif lab, please  make the nurse aware that your biopsies need to be sent elsewhere.

    If your biopsy is processed by Aurora Labs it will be sent to our office so that a pathologist can read the slide.  Great Lakes Gastroenterology will bill your insurance company for this reading, if there is a balance we will send a statement to you.

     

WE ACCEPT CASH, CHECK, VISA AND MASTERCARD